Omega Solar+ Batteries

Guides & support

Reconnecting Your Growatt Inverter to Wi-Fi

If your Growatt inverter has lost its WiFi connection, follow these steps to reconnect it and ensure optimal monitoring of your solar system.

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A reliable connection enables you to track energy production, oversee power consumption, and stay updated on system performance, helping you maximize your investment

If you’re an Omega Solar + Batteries customer and need assistance, we recommend checking the resources below and following the troubleshooting steps, as they often resolve connectivity issues

If further support is required, our team is available to assist

Please be aware that service and call-out fees may apply

Helpful Resources for Reconnecting Your Growatt Inverter To assist with setting up your Growatt monitoring device , we’ve provided the following resources: Growatt Monitoring Device Setup Guidance – A step-by-step guide to configuring your Growatt inverter for monitoring

Growatt Wi-Fi Configuration – Instructions on how to create a guest 2.4GHz Wi-Fi signal to complete the ShinePhone App setup for Telstra users

Important: Your Wi-Fi must be on a 2.4GHz signal to successfully connect your inverter to monitoring

If you’re using Telstra , refer to the attached guide for setting up a 2.4GHz connection

Growatt Monitoring Platform For an easy way to monitor your Growatt inverter, you can use the ShinePhone app

This app allows you to track real-time system performance, monitor energy production, and receive alerts for any system issues

It’s available for both iPhone and Android —look for the logo below when downloading it from the App Store or Google Play

ShinePhone App Troubleshooting: If your monitoring isn’t working, uninstall and reinstall the app, then log back in

In most cases, this restores full monitoring functionality

Troubleshooting After reviewing the resources above, if your Growatt inverter still isn’t connecting to Wi-Fi, please double check the following troubleshooting steps: Ensure the inverter is ON and operating – Check that your Growatt inverter is powered on and generating energy

Verify your modem is ON and connected to the internet – Test your internet connection with another device to confirm it’s working

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